Enhance operational efficiency and customer experience
Travel 365, built on Microsoft Dynamics 365 Business Central, is a comprehensive solution tailored to the specific needs of the travel industry. It allows travel organizations to streamline key processes, enable multi-currency transactions, optimize pricing, integrate systems with global distribution systems (GDS), and more.
Seamless Integration | Multi-currency Transactions | Optimizing Pricing Solutions for Travelers | Supplier Reconciliation | Supplier Payment Integration | Tracking Commissions | Faster Turnaround Time
Seamless integration with GDS systems like Amadeus, Galileo, and Sabre brings operational speed, and eliminates manual intervention and errors.
Engage with customers and suppliers worldwide with support for multi-currency transactions. Facilitate global transactions and expand market reach by accommodating diverse currency preferences seamlessly.
Effective pricing strategies are a key requirement for every organization. By leveraging advanced tools and technology, travel companies can create and manage commissions, discounts, and mark-ups with precision. These strategies are tailored based on parameters like travel date, booking date, class, and sector of booking, allowing companies to offer competitive pricing while maximizing profitability. This approach enables travel businesses to attract more customers, enhance customer satisfaction, and maintain a competitive edge in the market.
Supplier reconciliation enables travel companies to track expenses, manage cash flow effectively, and maintain strong relationships with suppliers. By promptly identifying and resolving discrepancies, travel companies can avoid overpayments, underpayments, and potential disputes with suppliers, thereby optimizing operational efficiency and financial management.
Integrate with payment gateways to facilitate direct payments to vendors, streamlining financial transactions.
Seamlessly track and manage PLB, IATA, or overriding commission/incentives, as well as mark-ups for agents, corporate clients, and suppliers. The system is designed to efficiently handle commissions and income based on ticket or voucher references or any common identifier, ensuring accuracy and ease of use for travel professionals.
Allows travelers to book, modify, and manage their trips directly.
Offers continuous access to essential travel information, enhancing the travel experience.
Facilitates direct messaging, FAQs, and automated responses for timely customer support.
Efficiently manage various travel products (Air, Hotel, Car, Bus, Insurance, VISA, Cruise, Foreign Rail, Indian Rail, etc.) bookings under one query number. Improve operational agility and responsiveness to meet the growing customer demands.
Leverages customer data to offer personalized travel suggestions, improving the overall experience.
Seamlessly connects with loyalty programs, providing easy access to rewards and exclusive deals.
Ensures a satisfying and intuitive user experience.
Enables easy access to feedback and reviews, building trust and engagement.
A travel business can offer local experiences at destinations with a sign-up form.
Automates booking processes, enhancing accuracy and efficiency.
Utilizes collected data to provide insights for service improvement and targeted marketing.
With nearly 60 offices spanning several countries (USA, Canada, UAE, Saudi Arabia, Bangkok and India), Riya Travel has been able to significantly scale its operations in the past.
Travel businesses are amongst the most complex, owing to the variety of customer needs they address. Airline ticket bookings through GDS systems (e.g. Amadeus, Sabre, Galileo), connecting with low-cost airlines that do not function through GDS systems, bookings for trains, buses, and other modes of transport, booking hotels, planning holiday packages, making all sorts of amendments to the bookings, applying complex pricing models, offering discounts, reaching deals with diverse business partners, insurance, visa processing and all this while ensuring high customer satisfaction.
The deployment of Alletec Travel 365 ushered in a transformation in the company's operations. The centralized system, which had travel operations inherently integrated with financial accounting, eliminated invoicing delays, made collections efficient, and significantly enhanced the ability to make timely payments to airlines, hotels, and other service providers. The throughput of business transactions through the system increased, removing roadblocks for the business to scale.
Read More →Our team of experienced domain experts is dedicated to delivering innovative solutions that drive business success. Alletec has serviced customers from over 30 countries, providing tailored solutions that meet the unique needs of Travel organizations.
Transform your business with Dynamics 365 Business Central. Contact Alletec to explore how this cutting-edge solution can empower your business for sustained growth and success.
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